South Carolina lawyers: We have a new UPL case

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This blog is about dirt, and the facts of the new unauthorized practice of law case do not involve real estate, but who among us doesn’t like to keep up with what our Supreme Court is thinking about UPL, the topic we believe can make us or break us at any moment?

The case, Westbrook v. The Murkin Group, LLC*, was decided March 18 and involved a Florida company that provides debt collection services in exchange for contingency fees. The Murkin Group advertises itself as having “in-house collection specialists”. Under the terms of its agreement with clients, once an account is turned over to Murkin, the client agrees to cease all communication with the debtor and to allow Murkin to be the sole point of contact. The agreement further authorizes Murkin to forward accounts to an attorney designated by Murkin when legal action is required.

In 2017, Wando River Grill became dissatisfied with its linen supplier, Cintas, and suspended its services. Cintas claimed the suspension constituted a breach of contract and invoked a liquidated damages provision in the contract, seeking more than $8,000 in damages. Cintas hired Murkin to collect the debt.  A South Carolina licensed attorney represented the restaurant in the dispute.

Murkin sent a demand letter, and the parties began to communicate about the dispute via email. Murkin claimed Cintas would waive its damages claim if the restaurant paid a “one-time processing fee for reinstatement”. Murkin prepared and sent the reinstatement agreement to the restaurant with signature lines for the restaurant and “The Murkin Group, on behalf of Cintas Corporation – Charleston, SC.”

The restaurant sent the proposed reinstatement agreement to the Petitioner, its lawyer, Edward Westbrook. Westbrook contacted Murkin and asked to discuss the matter directly with Murkin’s South Carolina counsel. The response was, “Whether or not this gets forwarded to local counsel is a decision which out office will make, with our client, when we feel it appropriate.”

(I can only imagine how that comment was received!)

The dispute continued, and Westbrook emailed Murkin asking for the South Carolina Bar numbers of several Murkin employees. Westbrook then filed a declaratory judgment action pursuant to our Supreme Court’s request that individuals who become aware of UPL bring a declaratory judgment action in the Court’s original jurisdiction.

The Court referred the matter to a special referee who filed a report recommending that the Court find Murkin’s actions constituted UPL.

The Supreme Court held that Murkin engaged in UPL when it interpreted Cintas’ client agreement and gave legal opinions as to what damages were recoverable. It also engaged in UPL when it sought to negotiate the contract dispute and advised Cintas on settlement.

While Murkin characterized its actions as “debt collection”, the Court stated that the true nature of the underlying matter is a contract dispute. The Court enjoined Murkin from engaging in any further such conduct.

 

*South Carolina Supreme Court Opinion 27952 (March 18, 2020).

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