This blog has recommended KnowBe4 previously as an impressive source of news on cybersecurity. I have subscribed to the newsletter and receive weekly, timely and scary cybercrime updates in my inbox. I recommend to all lawyers that they spend the time and funds necessary to remain safe and vigilant in the arena of cybersecurity. Nothing is more important to us than the safety of our clients’ funds. In this case, however, it is our operating funds and our employees’ funds that are at risk. Those funds are important, too!
The July 10 newsletter was particularly interesting in that it reports a new strain of payroll phishing that has surfaced recently. The bad actors pose as employees and request a specific pay stub from a payroll administrator or corporate executive. KnowBe4 reports that it has seen hundreds of these phishing attempts, all almost identically worded and possibly coming from one set of fraudsters. All of the emails came from an “oddball Comcast.net email address” with nonsense usernames of similar length.
Please read this newsletter carefully and pay attention to the emails and supporting documents. In this particular case, the bad actors opened a bank account, ordered checks for that account and used one of those checks to support the phishing attempt.
Unfortunately, many of the targeted payroll employees, always willing to help employees with their payroll concerns, have responded to the requests. The emails are simple, direct and dispense with any attempt to construct believable backstories or pretexts. According to KnowBe4, the emails invite an unthinking, reflexive response from targeted users.
Share this information with your staff members and encourage them to avoid those unthinking, reflexive responses!
Cybersecurity is job #1 for dirt lawyers. Even in our close-knit state, we hear of attacks every week. A lawyer’s office could easily be forced out of business by one of these evil attacks. In our office, we read everything printed on the topic, and I offer you the six best, simplest tips I’ve seen. The first five are from American Land Title Association, developed with the help of the FBI, and the sixth is from the South Carolina Bar.
Call, don’t e-mail: Confirm all wiring instructions by phone before transferring funds. Use the phone number from the recipient’s website or business card.
Be suspicious: It’s not common for the companies involved in real estate transactions to change wiring instructions and payment information. Use common sense, stay alert to things that don’t look or feel quite right in a transaction and use your “Spidey senses”!
Confirm it all: Ask your bank to confirm not just the account number but also the name on the account before sending a wire.
Verify immediately: Call the recipient to validate that the funds were received. Detecting that you sent the money to the wrong account within 24 hours gives you the best chance of recovering your money.
Forward, don’t reply: When responding to an email, hit forward instead of reply, then start typing with a known email address. Criminals use email addresses that are similar to real ones. By typing email addresses you will make it easier to discover if a fraudster is after you.
Thank you, ALTA and FBI, for those great tips!
The best tip, by far, that I have seen comes from the South Carolina Bar. This tip is not only excellent for avoiding cyber fraud, it’s a great way of avoiding mistakes of all kinds in real estate practices. Here it is:
Give yourself and your staff permission to slow down! We know things are hot out there not only in terms of the weather but also in terms of the speed of closings. Many of us who weathered the financial downturn remember what it was like when things were hot in 2005 – 2007. Closing speed can be increased only so muchwithout causing error after error. Remember illegal flips prior to the financial downturn? How many of them could have been prevented if someone had stopped long enough to think or long enough to bounce the scenario off of a friendly title insurance company underwriter? The same is true of protecting your clients’ money. Stop and think and allow your staff members to spend the time to stop and think.
Thank you, South Carolina Bar, for this great tip.
And, finally, I strongly recommend insurance against cyber fraud. Check with your E&O carrier to see what it offers. If it does not offer insurance to protect against this danger, find a company that does! Call your title insurance company for suggestions!